Privacy Policy

General Provisions

Jilibet acts as the data controller responsible for processing players’ personal data in connection with participation in games and the use of optional services. By registering on the Website and continuing to use the Service, you acknowledge and agree to this Privacy Policy. Jilibet may amend the Policy from time to time; material changes will be communicated as required by applicable law, and the amended Policy will take effect upon posting. Your continued use after changes constitutes acceptance of the revised Policy. Last updated: 2025-10-28.

Types of Personal Data We Collect

  • Identifying information: full name, date of birth, residential and postal address, email address and phone number.
  • Account information: username or user ID, login history, security questions and recovery details.
  • Financial information: payment methods used, deposits, withdrawals, transaction amounts and timestamps.
  • Identity and verification data: government-issued ID numbers, copies of passports or driving licenses, proof of address (utility bill, bank statement).
  • Transaction and activity data: the complete history of bets, transactions and interactions on the Website, including device and session data.
  • Technical data: device type, operating system, browser, IP address, geolocation approximations and network information.
  • Communications data: messages sent via the Website, chat transcripts, emails and other correspondence with Jilibet staff.
  • Marketing preferences and consent records: opt-ins or opt-outs for promotional communications.

How We Use Your Personal Data

  • To provide and administer the Website and services, including processing bets and payments.
  • To verify identity and prevent fraud, including AML/KYC obligations and other regulatory requirements;
  • To manage and maintain user accounts, support requests and security measures.
  • To communicate with you about updates, account notices, and important information related to the Service.
  • To provide targeted information about products and services, where you have expressly consented to receive marketing materials.
  • For data analysis, product development, and market research in aggregated or de-identified form.

Legal Bases for Processing

We rely on contractual necessity to provide the Service, compliance with legal and regulatory obligations (including AML/KYC and licensing requirements), legitimate interests in securing and improving the Website, and, where applicable, your consent for marketing communications. Where processing is based on consent, you may withdraw it at any time with effect for future processing.

Data Recipients and Third-Party Transfers

  • Service Providers: hosting, payment processing, identity verification, fraud prevention, customer support and technical services required to operate the Website.
  • Affiliates: entities within the Jilibet group to enable joint activities under compliant safeguards.
  • Regulators, law enforcement and competent authorities: to comply with legal obligations, regulatory requirements or in response to valid requests.
  • Business Transfers: in connection with a merger, acquisition, sale of assets or corporate reorganization, where your Personal Data may be transferred as part of the assets being sold or restructured.
  • With Your Consent: any other purposes you agree to.
  • Social and other third-party features: where you interact with social networking tools embedded on the Website, their privacy terms apply.

International Transfers

When you are located outside a country where data protection laws provide equivalent safeguards, we may transfer your Personal Data to jurisdictions with different data protection laws. We employ appropriate safeguards, such as standard contractual clauses or other legally recognized mechanisms, to protect your data in cross-border transfers and will provide you with information about the transfer upon request.

Data Retention

We retain Personal Data for as long as necessary to achieve the purposes described in this Policy and to fulfill legal obligations. In particular, for AML/KYC compliance, data may be retained for a minimum of five years from the date of your last transaction or account closure, whichever is later. Thereafter, data will be securely deleted or anonymized unless required to retain for compliance, dispute resolution or legitimate regulatory purposes.

Security of Personal Data

Jilibet employs technically and organizationally appropriate measures to protect Personal Data against loss, theft, and unauthorized access or disclosure. Security controls include access restrictions, encryption in transit (TLS 1.2+ and strong cipher suites), encrypted storage where applicable, regular security reviews, and incident response procedures. We do not store full card numbers on our systems; card-related data is handled by compliant payment processors. Users are responsible for maintaining the confidentiality of their account credentials.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Website, remember user preferences, analyze usage and support advertising. Categories include: Necessary cookies to enable core functions; Functional cookies to remember preferences and improve usability; and Advertising cookies to measure marketing effectiveness. You may configure your browser to block or delete cookies, but some features may not function properly. Third-party cookies used for advertising may be controlled by their providers through your browser settings. We do not use cookies to reveal personal data beyond what you provide or permit access to your account details.

Your Rights

  • Access and portability: you may request a copy of your Personal Data and obtain an electronic export where available.
  • Rectification: you may request correction of inaccurate or incomplete data.
  • Deletion: you may request erasure of Personal Data, subject to applicable legal obligations.
  • Restriction and objection: you may request restriction of processing or object to processing based on grounds relating to your particular situation or for direct marketing purposes.
  • Withdraw consent: where processing relies on consent, you may withdraw it at any time for future processing.
  • Timelines: we will respond to requests within a reasonable period, in accordance with applicable law.

Rights and Remedies

If you believe your data privacy rights have been violated, you may file a complaint with the competent supervisory authority in your jurisdiction. We will cooperate with regulators and respond to inquiries as required by law.

Children’s Privacy

Our Services are not directed at individuals under 13 years of age. We do not knowingly collect Personal Data from children under 13. If we become aware that we have collected such information, we will promptly delete it and take steps to verify parental consent where required by law.

Links to Other Websites

The Website may contain links to third-party sites. This Policy covers only data collected by Jilibet. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies directly.

Changes to This Privacy Policy

We may update this Policy from time to time. Material changes will be notified in accordance with applicable law, and the updated Policy will be posted on the Website. The date of the last update appears at the top of this Policy.

How to Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact: [email protected] or [email protected]. You may also submit inquiries through the Website’s designated support channels.